Returns & Refunds
At Poke Me Pretty, we strive to provide exceptional products and services. Please review our refund policy before making a purchase.
Services
All aesthetic treatments and services are non-refundable once they have been performed.
Memberships
Membership fees are non-refundable and will not be refunded for any reason.
Retail Products
Unopened skincare products in their original packaging may be returned within 30 days of purchase.
For health and safety reasons, we cannot accept returns or exchanges on opened, used, or damaged products.
Gift Cards
Gift cards are non-refundable, non-transferable, and may not be redeemed for cash except where required by law.
Model Call Appointments
All prepayments for Model Call appointments are non-refundable and non-transferable. These appointments cannot be rescheduled without forfeiting the reserved appointment and any prepaid fees.
